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Master the Art of Virtual Assistance
The purpose of the Virtual Assistant
Training Program is to be a resource and networking community for
Virtual Assistants, while improving the quality of VA's in the community,
and educating potential clients about their services.
Our mission is to create, develop and
deliver a cost effective, convenient and high quality, training
program for individuals who want to pursue the Virtual Assistant
profession.
Our vision is the term Virtual Assistant
is part of our everyday language.
Our Code of Ethics and
Professional Conduct maintains high standards for our
students, graduates and the profession at large.
We are making dreams reality!
To see the results of taking
the program click here.
To participate in the Virtual Assistant Training
Program you need:
- 3 years previous administrative or related experience
- Intermediate knowledge of MS Office Suite
- Intermediate knowledge of the Internet
- A computer
- Reliable Internet access (preferably not a wireless connection)
- A noise cancelling computer headset
- A web cam
- And an open mind
Program Curriculum
Module 1 - Tools of the Trade
- Home office set up
- Computer and peripheral equipment required
- Software recommendations
- Computer maintenance
- Office organization
Module 2 - Enter the VA Community and
Picture the Vision
- VA associations
- Developing your professional community
- Learning from others
- Connecting for success
- Structuring your business
- Establishing rates
- Defining your client
- Determining strengths and weaknesses
- Company name, mission, and vision
Module 3 - Client - Ready, Set, Go!
- Company image
- Service Information package
- Welcome packages
- Fee structure
- Administration procedures
Module 4 - Target Your Market
- Marketing your business
- The power of questions
- Marketing materials
- Logos
- Business cards
- Flyers
- Brochures
- Web sites
- Newsletters
Module 5 - Bullhorn Your Business
- Getting the word out
- Networking
- Advertising
- Communication
- Listening
- Open and honest communication
- Email
Module 6 - The Buck Starts Here
- Developing the relationship
- Trust and confidentiality
- Ground rules
- Learning curves
- First steps
- Where to begin
- Assessing needs
- Solution focused
- Resources in place
Module 7 - Time is of the Essence
- Time management
- Strategic planning
- Planning and blocking time
- Yearly
- Monthly
- Weekly
- Daily
- Managing email
Module 8 - Next Steps to Raising the Bar
- Business stages
- The niche advantage
- Growing your business
- Creating the wheel
- Managing systems and processes
- Ghost writing
- Team building
- Delegation
- Office management
Module 9 - Taking Care of Business
- Procrastination/adrenaline
- Self care
- Holidays/vacation
- Working with a coach
- VA companies
- Structuring a VA company
- Code of Ethics and Professional Conduct
To see the results of taking the program click
here.
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